.wwknow-chat-widget,.wwknow-chat-widget *{box-sizing:border-box}
.wwknow-chat-widget{position:fixed;right:24px;bottom:24px;z-index:2147483000;color:#243d55;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif}
.wwknow-chat-toggle{width:58px;height:58px;border:0;border-radius:999px;background:#259fd0;color:#fff;box-shadow:none;display:grid;place-items:center;cursor:pointer}
.wwknow-chat-toggle svg{width:30px;height:30px;fill:currentColor}
.wwknow-chat-toggle:focus-visible,.wwknow-chat-panel button:focus-visible,.wwknow-chat-panel a:focus-visible,.wwknow-chat-panel input:focus-visible,.wwknow-chat-panel select:focus-visible,.wwknow-chat-panel textarea:focus-visible{outline:2px solid #265ca9;outline-offset:2px}
.wwknow-chat-panel{position:absolute;right:0;bottom:76px;width:378px;max-width:calc(100vw - 32px);height:min(600px,calc(100vh - 118px));min-height:470px;display:flex;flex-direction:column;background:#f8fcff;border:1px solid #d8ebf5;border-radius:18px;box-shadow:0 24px 65px rgba(28,75,109,.22);overflow:hidden;transform:translateY(10px);clip-path:inset(0 0 100% 0);pointer-events:none}
.wwknow-chat-widget.is-open .wwknow-chat-panel{transform:translateY(0);clip-path:inset(0);pointer-events:auto}
.wwknow-chat-top{min-height:58px;display:grid;grid-template-columns:36px 1fr 36px;align-items:center;gap:8px;padding:10px 14px;background:#fff;border-bottom:1px solid #dcecf4;color:#174f77}
.wwknow-chat-top>strong{grid-column:2;text-align:center;font-size:15px;letter-spacing:.005em}
.wwknow-chat-back,.wwknow-chat-close{width:36px;height:36px;border:0;border-radius:9px;background:transparent;color:#337da5;font-size:21px;line-height:1;cursor:pointer}
.wwknow-chat-back{grid-column:1}.wwknow-chat-back[hidden]{display:none}.wwknow-chat-close{grid-column:3;font-size:25px}
.wwknow-chat-back:hover,.wwknow-chat-close:hover{background:#edf8fd}
.wwknow-chat-body{min-height:0;flex:1;overflow:hidden;background:linear-gradient(180deg,#f5fbfe 0,#fbfdff 100%)}
.wwknow-chat-screen{height:100%;overflow-y:auto;padding:22px 21px}.wwknow-chat-screen[hidden]{display:none}
.wwknow-chat-intro{margin-bottom:17px}.wwknow-chat-intro h2,.wwknow-chat-message-state h2{margin:0 0 7px;color:#174f77;font-size:20px;line-height:1.28}.wwknow-chat-intro p,.wwknow-chat-message-state p{margin:0;color:#61778a;font-size:13.5px;line-height:1.52}
.wwknow-chat-card{padding:18px;background:#fff;border:1px solid #dcebf3;border-radius:13px;box-shadow:0 9px 24px rgba(39,102,139,.07)}
.wwknow-chat-form label,.wwknow-chat-question-label{display:block;margin-bottom:12px;color:#34536b;font-size:12px;font-weight:700}.wwknow-chat-form label>span,.wwknow-chat-question-label{display:block;margin-bottom:6px}
.wwknow-chat-form input.wwknow-chat-hp{position:absolute;width:1px;height:1px;margin:-1px;border:0;padding:0;overflow:hidden;clip:rect(0 0 0 0);clip-path:inset(50%)}
.wwknow-chat-form input,.wwknow-chat-form select,.wwknow-chat-question-form textarea,.wwknow-chat-composer textarea{width:100%;border:1px solid #cbdde8;border-radius:9px;background:#fff;color:#243d55;font:inherit;outline:none}
.wwknow-chat-form input,.wwknow-chat-form select{min-height:42px;padding:0 11px}.wwknow-chat-question-form textarea{min-height:82px;margin-bottom:13px;padding:10px 11px;resize:vertical}
.wwknow-chat-form input:focus,.wwknow-chat-form select:focus,.wwknow-chat-question-form textarea:focus,.wwknow-chat-composer textarea:focus{border-color:#39a9d5;box-shadow:0 0 0 3px rgba(57,169,213,.13)}
.wwknow-chat-primary,.wwknow-chat-secondary{min-height:42px;border-radius:9px;padding:9px 14px;display:inline-flex;align-items:center;justify-content:center;gap:8px;text-decoration:none;font-size:13.5px;font-weight:750;cursor:pointer}
.wwknow-chat-primary{border:0;background:#269fce;color:#fff}.wwknow-chat-primary:hover{background:#1c8fbd}.wwknow-chat-secondary{border:1px solid #c9e0ec;background:#fff;color:#237da6}
.wwknow-chat-form>.wwknow-chat-primary,.wwknow-chat-question-form>.wwknow-chat-primary,.wwknow-chat-message-state>.wwknow-chat-primary,.wwknow-chat-new{width:100%}
.wwknow-chat-status{min-height:18px;margin-top:9px;color:#5c7589;font-size:12px;line-height:1.4}
.wwknow-chat-choices{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:16px}.wwknow-chat-choices button{min-height:40px;border:1px solid #d5e6ef;border-radius:9px;padding:8px 10px;background:#f8fcfe;color:#355c74;text-align:left;font-size:12px;font-weight:700;cursor:pointer}.wwknow-chat-choices button.is-selected{border-color:#45acd4;background:#eaf7fc;color:#156f99}
.wwknow-chat-results{display:grid;gap:9px}.wwknow-chat-results a,.wwknow-chat-alternatives a{min-height:52px;display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid #d6e8f1;border-radius:10px;padding:11px 13px;background:#fff;color:#237da6;text-decoration:none;font-size:13px;font-weight:750}
.wwknow-chat-solved{margin-top:18px;padding-top:16px;border-top:1px solid #dcebf3}.wwknow-chat-solved>strong{display:block;margin-bottom:10px;color:#34536b;font-size:13px}.wwknow-chat-solved>div{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.wwknow-chat-message-state{min-height:100%;display:flex;flex-direction:column;justify-content:center;align-items:center;text-align:center}.wwknow-chat-message-state p{margin-bottom:19px}.wwknow-chat-message-state>.wwknow-chat-secondary{width:100%;margin-top:9px}
.wwknow-chat-state-icon,.wwknow-chat-spinner{width:48px;height:48px;margin-bottom:16px;display:grid;place-items:center;border-radius:50%;background:#e4f5fb;color:#269fce;font-size:20px;font-weight:800}.wwknow-chat-state-icon.is-person{color:#4f9128;background:#eef8e9}.wwknow-chat-state-icon.is-check{color:#4f9128;background:#eef8e9}.wwknow-chat-spinner{border:3px solid #d8edf6;border-top-color:#269fce;background:transparent;animation:wwknow-chat-spin .8s linear infinite}@keyframes wwknow-chat-spin{to{transform:rotate(360deg)}}
.wwknow-chat-text-button,.wwknow-chat-text-link{margin-top:11px;border:0;padding:6px;background:transparent;color:#237da6;text-decoration:underline;text-underline-offset:3px;font-size:13px;font-weight:700;cursor:pointer}.wwknow-chat-alternatives{width:100%;display:grid;gap:8px}
.wwknow-chat-recent{margin-top:22px}.wwknow-chat-recent>strong{display:block;margin-bottom:9px;color:#34536b;font-size:12px;text-transform:uppercase;letter-spacing:.055em}.wwknow-chat-recent>button{width:100%;display:flex;flex-direction:column;align-items:flex-start;gap:4px;border:1px solid #d6e8f1;border-radius:11px;padding:13px;background:#fff;color:#245875;text-align:left;cursor:pointer}.wwknow-chat-recent>button span{font-size:13px;font-weight:750}.wwknow-chat-recent>button small{color:#6b8090;font-size:11.5px}.wwknow-chat-empty{margin:0;border:1px dashed #cfe2ec;border-radius:11px;padding:18px;background:rgba(255,255,255,.65);color:#718697;text-align:center;font-size:13px}
.wwknow-chat-live{padding:0;display:flex;flex-direction:column;overflow:hidden}.wwknow-chat-live[hidden]{display:none}.wwknow-chat-transcript{flex:1;overflow-y:auto;padding:17px 16px}
.wwknow-chat-bubble{width:fit-content;max-width:83%;margin-bottom:10px;border-radius:12px 12px 12px 3px;padding:9px 11px;background:#fff;border:1px solid #d8e9f1;color:#29465b;box-shadow:0 3px 11px rgba(39,98,132,.05)}.wwknow-chat-bubble.is-customer{margin-left:auto;border:0;border-radius:12px 12px 3px 12px;background:#2d9fcb;color:#fff}.wwknow-chat-bubble.is-system{max-width:92%;margin-right:auto;background:#eef7fb;border-color:#d6eaf3;color:#466476}.wwknow-chat-bubble-label{display:block;margin-bottom:3px;color:#2685ad;font-size:10.5px;font-weight:800}.wwknow-chat-bubble p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.48}.wwknow-chat-typing[hidden]{display:none}.wwknow-chat-typing{padding:0 16px 7px;color:#6a8192;font-size:12px}
.wwknow-chat-composer{display:grid;grid-template-columns:1fr 42px;align-items:end;gap:8px;padding:11px 12px;border-top:1px solid #d9e9f1;background:#fff}.wwknow-chat-composer textarea{min-height:42px;max-height:96px;padding:10px 11px;resize:none}.wwknow-chat-composer button{width:42px;height:42px;border:0;border-radius:9px;background:#269fce;color:#fff;cursor:pointer}.wwknow-chat-live>.wwknow-chat-status{min-height:0;margin:0;padding:0 12px 8px;background:#fff}
.wwknow-chat-nav{min-height:58px;display:grid;grid-template-columns:1fr 1fr;border-top:1px solid #d9e9f1;background:#fff}.wwknow-chat-nav button{border:0;background:transparent;color:#7890a0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;font-size:11px;font-weight:700;cursor:pointer}.wwknow-chat-nav button+button{border-left:1px solid #eef4f7}.wwknow-chat-nav button.is-active{color:#269fce}.wwknow-chat-nav svg{width:21px;height:21px;fill:currentColor}
.wwknow-chat-sr-only{position:absolute;width:1px;height:1px;margin:-1px;overflow:hidden;clip:rect(0,0,0,0)}
@media(prefers-reduced-motion:reduce){.wwknow-chat-spinner{animation:none}}
@media(max-width:767px){.wwknow-chat-widget{right:14px;bottom:calc(14px + env(safe-area-inset-bottom))}.wwknow-chat-toggle{width:50px;height:50px}.wwknow-chat-toggle svg{width:26px;height:26px}.wwknow-chat-panel{position:fixed;inset:12px 10px calc(72px + env(safe-area-inset-bottom));width:auto;max-width:none;height:auto;min-height:0;border-radius:16px;transform:none}.wwknow-chat-widget.is-open .wwknow-chat-panel{transform:none}.wwknow-chat-screen{padding:20px 17px}.wwknow-chat-card{padding:16px}.wwknow-chat-top{min-height:56px}.wwknow-chat-nav{min-height:56px}}